Shipping Policy
Business Days:
Our business days are Monday to Saturday.
Shipping From:
All orders are shipped from our address: 37 Ruby Dr, Claymont, Delaware 19703, United States.
Handling Time:
Packing and shipping typically occur within 3 business days. If there is a significant delay, we will notify you by email.
Transit Times:
- US Shipping: 4-7 business days
- International Shipping: 10-25 business days
Shipping Time for Missing Orders or Change of Shipping Address:
We will process these changes within 1-2 business days. The order will then be shipped according to the transit times mentioned above.
Shipping Costs:
We apply a flat shipping rate based on the destination country:
- US: $3.50 per order
- International: $15.00 per order
Late Deliveries:
Most packages are delivered on time, but occasionally there may be delays due to:
- Bad weather
- International customs clearance
- Epidemics
- Missing room or apartment numbers in the recipient’s address
If your delivery is later than expected, please notify us via email at service@kzsport.shop. We will resolve the issue within 2 business days.
Tracking Your Package:
After your order has been shipped, you will receive an email with the tracking number from the shipping company.
Contact Us:
For any questions related to our shipping policy, please contact us via email: service@kzsport.shop